Refund & Returns Policy for invcc.com
Last updated: January 16, 2026
Effective date: January 16, 2026
At invcc.com, we offer digital products like verified accounts, software tools, virtual cards, and more. We know you expect fast delivery and reliable service. So, here’s a straightforward look at how refunds and returns work with us. We want to be fair and clear — for you and for our business.
By using our services, you agree to this policy. Got questions? Reach out anytime at support(@)invcc.com.
1. What This Policy Covers
This policy applies to all products and services on invcc.com. Because we deal with digital stuff, some rules are a bit different than what you’d expect with physical goods. Digital products can’t be “returned” like a book or gadget. But don’t worry, we have clear rules about when refunds or replacements are possible.
This includes:
- Digital accounts of all kinds
- Verified social and ads accounts
- Virtual Card services (VCCs)
- Software licenses and tools
- Digital methods and solutions
- Platform access and subscriptions
2. Refund Basics
A. No Refunds After Delivery — Usually
Once we deliver a digital product or account, refunds generally aren’t possible. Why? Because these products are instantly usable and cannot be physically returned. But we stand behind what we deliver. If something’s wrong — like the account doesn’t work — we’ll help fix it or replace it.
B. When You Might Get A Refund
You could get a refund or replacement if:
- The product or account doesn’t work as promised
- You can’t access the account due to verification problems
- The product breaks within the guarantee period, and it’s our fault
C. When Refunds Aren’t Possible
We won’t refund if:
- You changed your mind after delivery
- You gave us wrong info — like a typo in your email or username
- You ordered the wrong product or service
- You didn’t use the account or service after getting it
Each refund request gets a careful look by our support team.
3. Timeframes to Know
A. Your 48-hour Check
After you get your product, you have 48 hours to:
- Log in to the account
- Check that the login info works
- Make sure the account matches what you ordered
No issues reported in 48 hours? We’ll assume you’re good with it.
B. Guarantee Period
Some products have a guarantee period — like 7 days or a set number of logins. If the product stops working during that time because of us, we’ll fix or replace it at no cost.
4. How to Ask for a Refund or Replacement
Here’s the simple process:
- Contact Support: Email support(@)invcc.com
- Include:
- Your Order ID
- Name of the service or account
- What’s wrong (details please!)
- Screenshots or error messages, if you have them
- Verification: Our team will review your case and check if a refund or replacement fits.
- Outcome: You might get a replacement, a refund, or store credit — depending on the case.
We review every case carefully to be fair.
5. Special Situations
A. Wrong Login Info Or Delivery Mistakes
If you can’t get into your account because of wrong details or delivery errors, we’ll fix it for free. We might ask for screenshots to see the problem.
B. Account Disabled By The Platform
If your account worked at delivery but was later disabled by the platform during the guarantee period, here’s what we can do:
- Replace the account
- Extend your service
- Help recover the account if possible
Keep in mind: Platform bans or suspensions are out of our hands. Refunds for these happen only after we review each situation.
C. Typos In Delivery Info
If you give us wrong info — like an email typo — that’s on you. We can’t refund for mistakes like that. Double-check your details before ordering!
6. Payment Issues
If you spot payment problems — duplicate charges, failed payments, or anything else — contact us right away with:
- Transaction ID
- Screenshot of the payment or error
- Description of what happened
We’ll look into it and work with you and your payment provider to fix it fast.
7. Chargebacks and Unauthorized Transactions
Thinking about a chargeback? Please contact us first. If you skip that step, you might face:
- Your account or services are being suspended
- Limits on future purchases
- A permanent ban from our platform
If you believe a charge wasn’t authorized, talk to us first. We want to help and protect your account.
8. Partial Refunds
Sometimes, a product might only partly work. In those cases, after we investigate, we may offer a partial refund if:
- Only part of the product is functional
- The product doesn’t fully match the description, but it is still usable
- Only part of your order is affected
9. Items Usually Not Refundable
In general, no refunds for:
- Accounts delivered with correct login info
- Services marked “non-refundable” when you bought them
- Products you’ve already used or logged into
- Orders with the wrong delivery info you provided
10. Store Credit
If we issue store credit instead of a refund, the money will be added to your invcc.com balance. You can use this credit on future purchases. It doesn’t expire unless the law says otherwise.
11. Changes to This Policy
We might update this policy now and then. When that happens, the date at the top will change. Keep using invcc.com means you accept the new terms.
12. Need Help?
Questions? Problems? Just want to chat about a refund? Contact us:
- Email: support(@)invcc.com
- Support Hours: 24/7
- Response Time: Usually within 12–24 hours
We work hard to sort things out quickly and fairly. Your satisfaction matters to us.